Good tips when creating a course.

Has one core message
Maximum of one or two sentences
Serves to:
- Provide feedback after an interaction
- Introduce the player to a situation
- Provide context for certain interactions
Avoid using more than two consecutive messages in a row.
Maintain immersion ("Find the..." instead of "Click on the...").

Use short and concise sentences.
Add names to your characters for better player recognition.
Avoid 'filler words':
- NO: "I just wanted to let you know that I really, truly appreciate all the help you've given me over the past few weeks."
- YES: "I appreciate the help you've given me over the past few weeks."
Avoid using more than two or three consecutive dialogue bubbles.
Avoid using passive tenses.

Use meaningful interaction types for each piece of information you want to convey to the player:
- A Word Quiz is best suited for processing definitions.
- A Spinner Quiz is best suited to short single-word answers or numbers.
- A Dialog Quiz is best suited when you want the player to respond appropriately in a given situation.
- An Order Quiz is best suited for chronological and sequential procedures.

ARCS Model:
- Attention: Add visuals, role-plays, touches of humor to the training to elicit the player's interest.
- Relevance: Demonstrate the importance of the training by using recognizable situations and learning goals (WIIFM = What's in it for me).
- Confidence: Provide the player with feedback after an interaction.
- Satisfaction: Provide opportunities to practice the newly acquired knowledge and skills.
Include do's and don'ts: what happens if I perform the task right or wrong?
Use both text and visuals, placing relevant text near the corresponding visual.
Address the player in first person.