---
title: The 'Groups' page explained
description: "The 'Groups' page gives you an overview of all the groups in your portal. Courses and learning paths are always linked to groups, not directly to individual users. This structure allows you to: Add th"
---

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1. [Welcome to the Play it support page](https://support.playit.training/?hsLang=en)
2. [Play it Portal](https://support.playit.training/play-it-portal?hsLang=en)
3. [Managing users and groups](https://support.playit.training/play-it-portal?hsLang=en#managing-users-and-groups)

# The 'Groups' page explained

The **'Groups' page** gives you an overview of all the groups in your portal.  
Courses and learning paths are always linked to **groups**, not directly to individual users.

This structure allows you to:

- Add the same user to multiple groups.
- Roll out training courses per group.
- Manage users, courses, and environments efficiently.

![Groups1](https://support.playit.training/hs-fs/hubfs/Groups1.png?width=688&height=445&name=Groups1.png)

#### The ‘All’ group

The **‘All’ group** is the only default group in the portal.

- It automatically contains **all users** in your organization.
- It **cannot be deleted**.

#### The ‘Select Action’ button

![Groups6](https://support.playit.training/hs-fs/hubfs/Groups6.png?width=190&height=334&name=Groups6.png)

 

The **‘Select Action’** button is your main tool for managing groups.  
From here, you can perform several actions depending on the group you’ve selected.

| Action | Description |
| --- | --- |
| **Add group** | Create a new group. You can specify the group name and add a description. |
| **Rename group** | Change the name of the selected group. |
| **Remove group** | Delete the selected group from the portal (except the default *All* group). |
| **Send message** | Send a custom message to all users in the selected group. You’ll be asked to enter a subject and message body. |
| **Send reminder** | Send reminders to all users in the selected group. Each user receives a personalized message depending on their course progress or activation status. |

#### Add a new group

1. In the **Group view**, click the **‘Select Action’** button.
2. Choose **‘Add group’**.
3. In the pop-up, enter a **group name** and optional **description**.
4. Click **Add Group** to create it.

![Groups5](https://support.playit.training/hs-fs/hubfs/Groups5.png?width=688&height=570&name=Groups5.png)

#### Add users to a group

1. In the **Group view**, select the group where you want to add a user.
2. Once selected, the **User view** will update, and a **‘+’** sign will appear.
3. Click the **‘+’** to add the user to the selected group.
4. A pop-up will appear asking for confirmation.
5. Click **Add** to confirm.

![Groups2](https://support.playit.training/hs-fs/hubfs/Groups2.png?width=688&height=220&name=Groups2.png)

 

#### **Remove users from a group**

1. In the **Group view**, select the group where you want to remove a user.
2. The **User view** will update, and a **‘–’** sign will appear.
3. Click the **‘–’** to remove the user from the selected group.
4. Confirm the removal in the pop-up by clicking **Remove**.

![Groups3](https://support.playit.training/hs-fs/hubfs/Groups3.png?width=688&height=205&name=Groups3.png)

#### Rename a group

1. In the **Group view**, select the group you want to rename.
2. Click the **‘Select Action’** button and choose **‘Rename group’**.
3. Enter the new name in the pop-up.
4. Confirm by clicking **Rename Group**.

#### Send a message to a group

1. In the **Group view**, select the group you want to message.
2. Click the **‘Select Action’** button and choose **‘Send message’**.
3. In the pop-up, enter a **subject** and **message** for all users in that group.
4. Click **Send message** to send it.

![Group7](https://support.playit.training/hs-fs/hubfs/Group7.png?width=395&height=301&name=Group7.png)

#### Send reminders to a group

1. In the **Group view**, select the group you want to remind.
2. Click the **‘Select Action’** button and choose **‘Send reminder’**.
3. A pop-up will show an overview of the reminders to be sent.
4. Click **OK** to confirm.

![Group8](https://support.playit.training/hs-fs/hubfs/Group8.png?width=688&height=488&name=Group8.png)

Depending on the user’s status, the reminder works as follows:

- Users **not yet activated** receive their activation email again.
- Users **in progress** receive a personalized reminder for unfinished courses.
- Users who **completed all courses** do **not** receive a reminder.

#### Remove a group

1. In the **Group view**, select the group you want to remove.
2. Click the **‘Select Action’** button and choose **‘Remove group’**.
3. Confirm that you want to delete the group.

#### Group details

Click on a group name in the **Group view** to see its details.

The group details are divided into three columns:

- **Users** – all users currently in the selected group.
- **Courses** – all courses linked to the group.
- **Environments** – all environments connected to the group.

You can **activate or deactivate an environment** by using the slider next to it.

![Groups4](https://support.playit.training/hs-fs/hubfs/Groups4.png?width=688&height=591&name=Groups4.png)

 

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