To import multiple users we have the import new users option available within the 'Users' page.
By using an Excel file you can easily import all your users at once.
The first step to import users, is to create the Excel file. We strongly recommend that you use our Excel template to create this file. This will make sure you have all the necessary info to have a successful import.
You can download the Excel template by clicking on the link provided by the popup after clicking 'Import new users'.
Once you open the template you will see 6 columns.
The green columns are necessary to be filled in.
The yellow columns are optional.
Once the Excel file is completed and saved, you can go back to the Play it portal and start the import process.
At the user page, you click on 'Select Action' and choose 'Import new users'.
Decide on what the import has to do with existing users.
- Ignore
- Update
- Update and expire the results
Click on 'Upload list of users' at the Import new users pop-up.
Select the saved Excel file.
Then you will see the system doing some checks.
If the Excel file is not correct, the system will tell you what still needs to be changed.
Do the necessary changes and try importing again.
When the Excel file got validated, you get a summary of how many users the system will import.
Confirm by clicking 'Import'.
You will receive an email once the import is completed.